Business Intelligence (BI) Critical Success Factors

Companies are increasingly focussing their information systems efforts around Business Intelligence (BI) solutions. The benefits realised from BI vary significantly from company to company. BI systems are now being used as extensions of Enterprise Resource Planning (ERP) systems as they consolidate, transform and analyse the vast amounts of data generated by the firm. Much attention has been given to the identification of critical success factors (CSF) associated with the adoption of ERP systems. However, there is only limited research that has focussed on the CSF associated with BI implementations as part of an ERP system environment. Hence, this research documents BI specific critical success factors that industry partners, venders or systems users have identified in their presentations at conferences, education forms or formal user group meetings.